Customer Service

Customer Care Hours

Monday - Friday: 8am EST - 8pm EST

 

 Check Your Order Status 24/7 by visiting: www.customerstatus.com

Send an email to our support team at betterbedder@customerstatus.com

Call: (800) 536-8249

  

Guarantee and Return Policy

Your satisfaction is important to us and is 100% Guaranteed. If you are dissatisfied with any merchandise for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, excluding processing and handling.

To return an item, we request that you first contact us at (800) 536-8249 Monday through Friday 8am to 8pm EST to obtain a Return Authorization # (RA#) and return instructions. Postage costs you incur to return an item are non-refundable. Unauthorized or hand delivered returns will not be accepted.